FAQ

A simple phone call to your cemetery will answer any questions you have before placing an order for a headstone. Below are the most important questions you should ask your cemetery: – What headstone size do you require for my particular plot? – Is there any paperwork I need to fill out and email/fax to you from my monument company?– Do you install the headstone, or does a local installer?-Are there any costs I need to pay before you receive my headstone?”

We have the most popular headstone sizes that cemeteries require all around the country. However, many cemeteries do have special size requirements for headstones that are not listed on our website. We can handle any type or size of headstone. To receive an immediate price for your specialty headstone, contact our Memorial Specialists through email, phone, or live chat. You can also complete our contact form on the Contact Us page.

We have expert staff to handle any questions that may arise with your headstone order and the cemetery. While we do not sell installation services, we are happy to help you coordinate an installer, be it the cemetery or another local installer. We work with cemeteries in all 50 states and cities both large and small.

After receiving your order, our graphic design team will create an layout proof and send it to you for review. It will resemble the project you worked on in our “Design Tool”. Before it goes into production, you must confirm that everything looks correct after receiving the proof. If you require any minor adjustments or revisions, we’ll make those adjustments for you and send you a second draft to review. It’s that easy.

Our current processing time is 8-10 weeks from the date we receive an order.